.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Innovation Honor for Artificial Intelligence Connect with Centers and called a Forerunner in two Aragon Investigation World rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. The firm was realized as the most tactical seller in the AI Broker Platforms report.At the center of Five9’s development is their sight for The brand new CX, where Artificial Intelligence Professionals as well as AI-empowered Person Agents team up to provide hyper-personalized consumer adventures. The firm just recently offered brand-new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of technology in market development and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually likewise called a Forerunner in The Aragon Analysis Planet for AI Agent Platforms in the ICC, 2025 and also Aragon Investigation Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been called a champion of the 2024 Aragon Analysis Advancement Award for AI Contact Centers. In addition, Five9 has actually been actually called a Leader in two Aragon Research study Globe records: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This awareness coming from Aragon Research study emphasizes Five9’s position as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 file positions Five9 as one of the most
critical provider measured in
the document, recognizing Five9 s tactical vision for AI-driven innovation in CX. At the center of the advancement is actually Five9’s perspective for The brand new CX where Artificial Intelligence Agents and also AI-empowered Human being Professionals work together to provide hyper-personalized, simple customer knowledge. By empowering services to deliver transformative customer communications while lowering prices as well as enhancing effectiveness, Five9 is setting brand-new criteria for AI-powered services in the contact center field.
AI is actually fundamental for producing phenomenal consumer adventures, and also our company are honored to be recognized through AragonResearch as impressive for our initiatives to push the intelligent call facility onward, mentioned Jonathan Rosenberg, Principal Modern Technology Officer and Chief of Artificial Intelligence, Five9. Our concentration has been, and will certainly remain to be, helping services deliver those knowledge with easy-to-use devices and capabilities. Along with each brand-new advancement, our experts take a breakthrough for each Five9 and also for the business as a whole.
The Aragon Research study Technology honor identifies carriers leveraging lofty use of technology to not merely adapt as markets modify, but to actively interrupt as well as notify just how their markets will develop. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards event.Five9’s commitment to advancement, particularly its sight for combinationing artificial intelligence Representatives and also AI-empowered Person Brokers, is actually specifying a brand new requirement for just how businesses can easily provide hyper-personalized and also smooth customer adventures, stated Jim Lundy, Founder, CEO and also Lead Expert, Aragon Research. This honor and also document identity builds on Five9’s dedication to supplying artificial intelligence innovations for CX.
Previously this year, the provider launched new developments, including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Professionals, that change the method firms approach CX, steering better results for each consumers as well as brokers. About Five9. The Five9 Smart CX System, powered through Five9 Brilliant AI, offers an extensive rooms of services to power AI-elevated client adventures that supply better business end results as well as Deliver Delight to CX.
Our merged cloud-native offering enables hyper-personalized consumer adventures and also even more inspired workers, making every client interaction a lot more hooked up, simple, and also private. Trusted by 2,500 +consumers as well as 1,400+ companions around the world, Five9 unites the electrical power of artificial intelligence, our system, as well as our individuals to drive AI-elevated CX.To learn more, browse through www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The recognition of an Aragon Study award winner is certainly not an endorsement by Aragon Analysis of any type of supplier, item, or solution. View source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) gain in 2024 from Aragon Study? Five9 gained the 2024 Aragon Study Technology Award for Artificial Intelligence Get In Touch With Centers and was called a Forerunner in 2 Aragon Research study Entire world reports: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What new AI products did Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers to change customer expertise administration.Just how carries out Five9’s( FIVN )NEW CX sight influence customer service? Five9’s brand-new CX vision mixes artificial intelligence Agents with AI-empowered Individual Representatives to supply hyper-personalized, easy clientexperiences while lessening prices and also boosting efficiency.
What was Five9’s( FIVN) important role in the Aragon Study Planet 2025 file? Five9was installed as one of the most calculated seller in the AI Broker Platforms in the ICC, 2025 report, acknowledging their critical vision for AI-driven technology in CX. When did Five9( FIVN) acquire the AragonInvestigation Technology
Honor
?
Five9 was actually officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.